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This Christmas, a child will contact Childline every 45 seconds on average.

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At Childline, children are asking us the most heartbreaking questions. Even on Christmas Day.

“Why am I always alone?”
“Why can’t I feel safe at home?”
“How do I make them stop?”

With schools shut and children feeling like there’s no one to turn to, Childline is here 24/7, ready for every question.

Your support right now could help Childline counsellors answer more calls, when children need us most this Christmas.

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No longer alone

Steven’s earliest memories are of his mother’s physical and emotional abuse.

She was frequently violent towards him, but not his sister. The abuse was constant, even happening on Christmas Day.

At 14, Steven found out about Childline after a talk at his school and phoned us. It took several calls before Steven could open up about the abuse. But once he did, he no longer felt alone.

He told us “I heard a reassuring adult voice who wasn’t going to hurt me” – something he desperately needed in his life. With Childline’s help he found the strength to leave home when he turned 16 and escape the abuse forever.*

How your donations make an impact

Child cruelty and neglect offences in England have almost doubled in the past 5 years.

Childline counsellor on a call.

Last Christmas over 5,000 children contacted Childline to ask for help.

Teenage girl lay down in bed on mobile phone.

£20 could help Childline answer calls from five children.

There are lots of ways you can support our work if you aren't able to donate online.

Always here for children

Bullying, mental health, troubles at home, there are many reasons young people may need to contact Childline.

However, thanks to you, Childline is there to support children and young people when they need it most.

Our Childline counsellors are there for young people every day of the year. Whatever issue young people are going through, no matter how big or small, our counsellors are here to listen and help.

As well as online 1-2-1 counselling, children and young people can also speak to Childline counsellors by sending an email from their Locker or by calling 0800 1111. They can explore a range of other useful Childline tools and advice for all sorts of issues they may be dealing with too.

 

We've agreed to stick to a strict set of codes and a fundraising promise, which means we treat our supporters and donors with respect, fairness and honesty and we are always clear about how we raise money

Around 75p in every £1 we spend goes directly to helping children and young people. This includes working with children and families, our helplines, our Schools Service and child protection and awareness campaigns like PANTS. Read our latest Annual Report (PDF).

Any questions?

If you have a question about donating or if you'd like to set up, amend or cancel a direct debit, or to pay a legacy gift, our Supporter Care team is on hand to help.

Call us Monday – Friday 9am-5pm or complete our form below. Calls may be recorded for training purposes.

020 7825 2505

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*This is a real story, however names and identifying features have been changed to protect the individual's identity. The photograph has been posed by a model.

DISCLAIMER

Your donation could help us fund services like Childline and our Helpline, or it could go towards our therapeutic services. Wherever the need is greatest, that's where your donation will go.